Privacy Policy

Last updated: June 11, 2026. At MakeBOQ, we protect your personal and construction project data with extreme care.

1. Introduction

Welcome to MakeBOQ ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.makeboq.com) and use our estimation, Quantity Surveying (QS), and Bill of Quantities (BOQ) preparation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out estimation requests, contact forms, book a demo, or interact with our AI Assistant Chatbot. This information includes:

  • Personal Identifiers: Full name, email address, phone number, and designation (e.g., Builder, Architect, Owner).
  • Project Requirements: Construction location, plot size, built-up area, floor counts, project type, estimated budget, timeline, and architectural drawings or files uploaded for BOQ preparation.
  • Chat Conversations: Dialogue transcripts and audio files submitted through our AI Assistant voice transcription tool.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use it to:

  • Prepare and deliver accurate Bill of Quantities, quantity takeoffs, and construction estimates.
  • Facilitate booking and scheduling of product consultations and demos (including Google Meet details).
  • Improve our AI Chatbot interactions, voice recognition accuracy, and user experience.
  • Send transaction emails, project updates, and automated reminders regarding your scheduled consultations.
  • Communicate directly via email, phone, or WhatsApp to coordinate project specifications.

4. Information Sharing & Disclosure

We prioritize data confidentiality and do not sell or trade your data to third parties. We only share information in the following circumstances:

  • With Your Consent: We may share project details with verified builders or subcontractors if you explicitly request us to obtain structural tenders or pricing quotes.
  • Service Providers: We share data with trusted third-party providers who perform services on our behalf, such as database hosting, email transmission (Flask-Mail), and Google Calendar integrations for scheduling.
  • Legal Obligations: We may disclose information where required by law to comply with applicable laws, judicial proceedings, or court orders.

5. Data Security

We implement robust technical and organizational security measures designed to protect the security of any personal and project information we process. Architectural drawings, specifications, and client details are stored in secure databases.

All our estimations are NDA Protected. We sign formal Non-Disclosure Agreements with corporate builders and architects to ensure structural intellectual property remains confidential. However, please remember that no method of transmission over the Internet is 100% secure.

6. Your Data Rights & Choices

Depending on your location, you may have certain rights regarding your personal data under local laws. These rights may include:

  • The right to request access to and obtain a copy of your personal details stored with us.
  • The right to request rectification of inaccurate data or deletion of your records.
  • The right to withdraw consent for direct marketing communications or WhatsApp notification alerts.

To exercise any of these rights, please email us directly at support@makeboq.com.

7. Cookies Policy

We use cookies and similar tracking technologies to analyze site traffic, remember user preferences, and enhance web page performance. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our estimation platform may not function optimally.

8. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

MakeBOQ (VEKAS CONSTRUCTION)
Email: support@makeboq.com
Phone/WhatsApp: +91 8220298769
Address: 229-230, KTR Complex, 2nd Floor, East Veli Street, Nelpettai, Madurai - 625001, Tamil Nadu, India.